- Bellarmine from the Philippines. Do not do any business with this company they are the worst now I have to spend another half a day getting this fixed!Worst customer service ever! Amount got debited and conformation not received from agoda and as well as hotel end . Read SWYT's review of the Agoda - www.agoda.com, 4125 of 67828 Agoda - www.agoda.com reviews, & compare with other Travel Agents at Review Centre. I use it every time for my booking, the booking was very easy and uncomplicated. Contacting Agoda. This feature is currently under development. While Agoda does not offer live chat, they do have a phone number. I’m starting to think that the use the preauthorisation to invest to make profit. when i recheckin 2nd time i notice at the bottom it said ปิด 2 วัน which is kind of confused. Since Priceline acquired Agoda back 2007 and Priceline is relatively well-known, Agoda is legitimate by all accounts. The price level of this organization is high according to consumer reviews. It`s very convenience! 4 Feb 2021 My bank statement shows a deduction from Agoda. Review #2399221 is a subjective opinion of poster. By Eli McCormick 08 March 2018 Absolutely fantastic service Absolutely fantastic service, was unable to travel to New York in September due to COVID, Agoda got in touch with the hotel for me and although it was a non refundable option. Reviewers write the most about Agoda Room Booking and give it 1.7 stars out of 5. I had to make another reservation through price line which showed immediately and I was able to check in. I have spent 5 hours on the phone. I am turned away to the street at midnight! Do not do one thing with this piece of crap company! Overall, the Agoda.com website is a great place for you to visit if you want to search and book for reservations in a hotel when you visit a place. Agoda offers a well-designed, streamlined user experience, with clear features for its customers. Director Global Operations, Customer Experience Group 30 Cecil Street 19-08 Prudential Tower Singapore 049712 [email protected] Secondary Contact Varuntida Varutbangkul Vice President, Customer Experience Group Agoda Company Pte. Current Employee - Customer Service Representative in Providence, RI. Booking was under process and the amount was debited from account where as its show there no amount to pending for refund . 3.9. www.a goda.com. And my cash has been deducted. When I asked to speak with someone else "Weylor" rep. Leaving, all your mistakes directly you have coming to the end result by charging extra. The best phone number for Agoda is their 866-656-8207 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Review #2400420 is a subjective opinion of poster. Like most online Hotel services, Agoda lets you sort search results to find the lowest price or the most highly rated hotels for your target dates. … Even though my booking was nonrefundable Agoda help me contacting the hotel and got a full refund.Also i have been a happy costumer for many years. They keep referring me back to the airline for a refund. They are incompetent thieves! I've booked a hotel in Koh Lanta at Lanta Sand resort and spa from 27th of march until 3rd of april. People that do not know of any accommodation they can stay at can find it here at the website. The transaction is below as on my online banking. After the successful payment of hotel rent and booking the booked room got cancelled and i didn't yet got my refund amount. The one thing that's better about reviews in Agoda (or in fact any OTA sites like booking.com and Expedia) is that ythere U can't post a review unless you actually stayed. They provide 24/7 customer support services in 17 languages, which is particularly useful, as their policy states that all changes in reservations are handled directly through them, not via the hotel or accommodation of choice. The hotel agreed to refund in full. We booked three rooms for 18 thousand but owner created problem and our booking cancelled. I am extremely disappointed by the customer service of Agoda. Booked a hotel which said was open and turned out to be closed. The company is rapidly growing, there are a lot of talented young and fun people. Checked this morning and got full refund 1 day after I cancelled. The agents could not even find what agoda had charged me. I have spent 5 hours on the phone. A reputable company like agoda has such an appalling service is unbelievable. Review #2399673 is a subjective opinion of poster. If you’re strictly looking for hotels, this is one of the best services. Learn about Agoda culture, salaries, benefits, work-life … May I ask that, can I get my money for refund since I was wrong booked a hotel? Agoda and condo owner don't answer the phone. More Agoda Customer Service salaries. Blog article. Review #2400248 is a subjective opinion of poster. "Booking the Executive Room-City View at a really affordable price via Agoda is quite a steal." Agoda customer service is excellent. Thank you :). Due to Home stay owner problem , Owner denied our booking but Agoda team given another higher cost booking with same rate what we paid to home stay. Agoda is useless and a terrible company to deal with. How dis you waste 10k but list 105. I had to cancel my surprise for my son, when a snowstorm delayed them.i had to go though a. It is extremely shocking because all charges should be in the records I had to keep chasing them and it was only after 1 year that we got our refund which was rightfully ours and charged wrongly by Agoda Their customer service is virtually non-existent when you run into problems. Just lost all my business. When I complained about these problems instead of acknowledging their mismanagement they tried to put the blame on the hotels. Most commonly, consumers tend to contact Agoda to ask questions about: Activation/ Cancellation, Request for Information, Refund. Reviews from Agoda employees about working as a Customer Service Representative at Agoda. Please contact me ASAP! Customer Support Representative. After 2 hours of driving/searching for hotel, I give up and sleep in my car! The link for 24/7 customer service sends you to a FAQ page. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. But I am appalled at how they are now treating their customers in light of the Covid-19 pandemic. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. From 67828 reviews. Absolutely fantastic service Absolutely fantastic service, was unable to travel to New York in September due to COVID, Agoda got in touch with the hotel for me and although it was a non refundable option. Agoda was first mentioned on PissedConsumer on Jan 04, 2013 and since then this brand received 983 reviews.. Agoda ranks 86 of 569 in Travel Agencies category. , Only the latest review will count in the company's TrustScore. Agoda Overview. Worse ever customer experience. I had a terrible experience with this company. 3,619 reviews for Agoda, 4.1 stars: 'BEWARE! I had a bad experience at one of the hotels I booked. No more customer service at Agoda I have been a customer of Agoda since 2013, a "VIP" member. Agoda.com review Agoda is a hotel booking service owned by Booking Holdings, which also owns Booking.com and Priceline.com. Horrible. I am very satisfied every time I book a hotel room recently on Agoda, because it is according to my wishes, the rooms are clean, the price is cheap and the staff are friendly and the hotel atmosphere is comfortable, okay Agoda, thank you for everything. Check our FAQ, For more information about PissedConsumer check out our Review #2400350 is a subjective opinion of poster. I have booked hotels in Bali, Thailand twice, Vietnam and the Philippines. Appalling customer service. Do not use. I am extremely disappointed by the customer service of Agoda. I had a terrible experience with this company. ", "Don't book from Agoda.". Review #2399225 is a subjective opinion of poster. The worst reservation site ever! Review #2400288 is a subjective opinion of poster. Review #2405560 is a subjective opinion of poster. Agoda Customer Service. Agoda was first mentioned on PissedConsumer on Jan 04, 2013 and since then this brand received 991 reviews. I booked a room in The Flora grand hotel on 3rd Feb 2021. After hours of being transferred nothing was resolved. Do let me know on the method to change it. I need my money refunded and the booking cancelled. Pissed Consumer © 2021 All Summary. Phoned agoda who said they would refund me within 48hours. What can we help you with? It was scheduled for today the 29th of January 2021 at 10:28 AM Melbourne time. My first consideration when I decided to use Agoda was whether it is a legitimate company. I paid in advance for a hotel in Tokyo and due to the virus outbreak decided against going on the trip. The worst ever!!! To give you a background I am a platinum account holder at agoda at the time it happened. Read SWYT's review of the Agoda - www.agoda.com, 4125 of 67828 Agoda - www.agoda.com reviews, & compare with other Travel Agents at Review Centre. From 67828 reviews. This is my number +919910****61, Cant contact the given number. Review #2399852 is a subjective opinion of poster. Prices are good, but poor customer service, made 2 bookings and was going to make 4 more, but the converted 1 of the bookings to dollars instead of Euro, and refused to change back and wanted me to pay in full to avoid currency changes, so cancelled both bookings. To learn more about the ways to appreciate the reviewer please visit Reviewers write the most about Agoda Room Booking and give it 1.7 stars out of 5. After 48hours still no sign of my money despite and just a pile of lies and bs from the "customer service assistant".... Avoid at all costs. © 2021 Trustpilot, Inc. All rights reserved. Agoda customer service lied, was rude, and did not care about my bad experience. Hotel Equatorial Melaka. I recently booked a 2-night stay in a hotel where I had stayed many times. User's recommendation: i won't recommend any of the customer to make booking through agoda as it is very irresponsible and slow company. Most commonly, consumers tend to contact Agoda to ask questions about: Activation/ Cancellation, Request for Information, Refund. 1. Cons. So far I'm very dissappointed with Agoda. I had booked a trip to Durban with a few ladies before the lockdown,we had to then postpone our trip and I received “AgodaCash” from the company because we weren’t going anymore. Summary. An excellent app. They provide 24/7 customer support services in 17 languages, which is particularly useful, as their policy states that all changes in reservations are handled directly through them, not via the hotel or … I was so upset by everything that I decided to move hotels, and booked (through Agoda) a new one. What happened? With terrible service. Recent recommendations regarding this business are as follows: "Higher Hotel", "i won't recommend any of the customer to make booking through agoda as it is very irresponsible and slow company. 27 Agoda reviews. Review #2406326 is a subjective opinion of poster. Dear Sir/Madam, I have reached the said property around 7.30 pm as I was facing a heavy rain from Penang &;;;;;;;;;;;;;;; heavy traffic all the way. Ltd 30 Cecil Street #19-08 Prudential Tower, Singapore 049712 [email protected] or try [email protected] Chief Executive I have been booking with Agoda for my past travels. Received the booking id as well but shows booking under process and amount got debited Below is the booking id-54154****, Dear Management, Hope all is well. I have called their customer service and even spoke to one of the supervisors but their customer service is very incompetent. Continuous mailing the issue but no replay on it. Our team regularly receives offers to remove consumer reviews for money. I had an absolutely terrible experience on the first night in a hotel I was supposed to be in for 3 nights. When I reached, I have tried to contact the owner but failed. I wanted to change my email address but there are no way of doing so Please explain to me the method that I can change my email address. It's appalling and there are so many competitive brokers out there, why risk using Agoda? waiting for the refund. I have booked home stay from 29Th Dec to 31st Jan 2015. Disconnected my chat, Agoda is an absolute disgrace they are trying to get more and more money of me each time , have spoke to hotel in Italy are happy to change dates because of coronavirus and border close, hotel totally understand but agoda dont care spoke to them a thousand times each time just want more money of me, If I could use no stars I would. He has blocked my number. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Review #2405261 is a subjective opinion of poster. Overall, the Agoda.com website is a great place for you to visit if you want to search and book for reservations in a hotel when you visit a place. ... Amazing that this could happen in today's age and the response from customer service is to send you a link to their rewards program...period. Agoda offers a well-designed, streamlined user experience, with clear features for its customers. Ltd, 30 Cecil Street, Prudential Tower #19-08, Singapore, Singapore, 049712, Singapore. First time of choosing checkin date. After chosen i could not pass to next. Rights Reserved, You Are About to Contact PissedConsumer.com. WRITE A REVIEW ★★★★★ 4.6 / 5. Review #2403911 is a subjective opinion of poster. The algorithm is subject to change in future. They have taken $2500 without my authorisation, and have sent email confirmation that I have not been charged. I had booked a trip to Durban with a few ladies before the lockdown,we had to then postpone our trip and I received “AgodaCash” from the company because we weren’t going anymore. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Agoda Customer Service. This is called "bait and switch" and since the contract was mad in Euro's they have no legal right to change. Location of This Business 350 5th Ave Ste 4700, New York, NY 10118-4700 They are incompetent thieves! We have booked a room with agoda and after confirmation mail also , hotel management is not allowing us for check in because they have issue with agoda and oyo . Appalling customer service. Complete Joke - Avoid. Also, absolutely no disclosure of $70 … We have contacted the bank to dispute this transaction and have also informed the Police and made a report. Thank You for Your Reply! You may get lucky and be put on a team with people you actually like and can hang out with. No more customer service at Agoda I have been a customer of Agoda since 2013, a "VIP" member. Then I asked Agoda for a refund for the 2 remaining nights.After 3 days of hearing nothing I received an email saying that the hotel would not give a refund. Recommends. Pros. It is extremely shocking because all charges should be in the records I had to keep chasing them and it was only after 1 year that we got our refund which was rightfully ours and charged wrongly by Agoda Excellent!I"ll introduce this hotel to others!Thanks a lot! If you’re strictly looking for hotels, this is one of the best services. Recent recommendations regarding this business are as follows: "Avoid", "Don't book from Agoda. The price level of this organization is high according to consumer reviews. closing its site in providence working most of the day. It's not the hotels fault. Deliberately difficult to get a human customer representative to deal with any issue. Contact Agoda customer service. I will NOT be using them again, as I lost out on 2 nights AND had to pay for 2 nights in a new hotel... and all through poor service and a terrible hotel. What is your customer experience with Agoda? There was a long list of things wrong and I listed them all in great detail. Your reservation will be a hot mess! You can call Agoda at +1 416 216 4151 phone number, write an email to customerservice@agoda.com, fill out a contact form on their website www.agoda.com, or write a letter to Agoda Company Pte. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. RM3,731 per month. Customer Service Representative. I have been working at Agoda full-time for less than a year. My new email address is davidtkh70@***.com. Awful customer service - booking cancelled by Agoda and was given the great news that they would not charge me for their cancellation. Continue reading. Agoda customer service is totally unhelpful and almost rude. bonus easy laid back attire Give you and idea of the back end of hospitality. The staff were exceptional in ensuring we had a splendid stay. I accidentally booked a "non-refundable" room at a small inn. People that do not know of any accommodation they can stay at can find it here at the website. Could you please cancel this transaction and refund the funds to the account it was withdrawn from and cancel the reservation. Is Agoda a legitimate company? The transaction is below as on my online banking. The Agoda call center that you call into has employees from California, Philippines and is open Mon-Fri … It should say confirm 2 days. They advertise a hotel room, you get an Airbnb private condo. Do you have something to say about Agoda? Dear Sir, I have emailed this to agoda " I Request you to please see all my previous correspondence with you regarding the issue. There is not enough information available to create the chart. I’m starting to think that the use the preauthorisation to invest to make profit. Common problems addressed by the customer care unit that answers calls to 866-656-8207 include Refund My Booking, Complaint About My Stay, Problem With a Payment, Make a Correction to a Booking, Promo Code Won't Load and other customer service issues. Review #2067856 is a subjective opinion of poster. Agoda BELROSE , 0128 LAST 4 CARD DIGITS 8100 -$1,204.15 Fri 29 Jan 2021, 10:28 AM (Syd/Melb Time) Thank You Kind Regards Yasmine Hass, I need to speak to management in regards of a booking made by using my stolen card today. i need my refund as early as possible. Review #2400549 is a subjective opinion of poster. I will NEVER book through them again. It has good search features and offers secret deals with heavy discounts. The agents could not even find what agoda had charged me. I... Company fixed the issue and I have been provided with full refund. www.realthanks.com. 10 salaries reported. We consider Agoda completely lacking in their duty of care to inform us of the product they were selling us at a highly inflated price. Now no refund no customer care response, we have just wasting 10k because of hotel management and agoda internal issue . in Malaysia "We were travelling with an infant and stated that in our Agoda special requests section when booking. We demand a full refund by way of cancellation of our credit card payment. I DID NOT book any Overseas hotel booking. And I want to booking a new hotel by using Agoda also. They cancelled my 2 bookings without any notifications because as per them there is a dispute with my previous booking. Don't expect a refund - no matter how awful your experience, Bad customer service, check your booking confirmation, changing the terms of the agreement. I … In total, there are 4 ways to get in touch with them. Do hard to contact them, cant find the direct number to talk to their costumer service. Amount Total: $61.36 On 13 October 2020 Booking for Hotel in Kowloon HKG MT 202880****001023**** It’s a COVID-19 pandemic. Good customer service!! Got an email from Agoda that they will work with the hotel to refund 100% if I wanted to cancel. Regards, David Teh Kim Hock Contact No: 9073****. 94000/- is blocked with agora. to book hotels and air tickets. Do not use this company for nothing!! Unsatisify With The Booking of Taragon on 18~19/07/2020 (Booking ID 48497****), If you wish that your prior post be removed, submit a notarized letter, I would please if l received my funds return to me, No help available inflexible automated email and phone help. Agoda is the worst company to book with! Agoda is the worst company to book with! I recently booked a 2-night stay in a hotel where I had stayed many times. (It was not the hotel that took the money so it was Agoda that would not give the refund.) I have not found anyway to contact Agoda for customer service, no phone number or email or chat on their website. 13 salaries reported. Review #2401396 is a subjective opinion of poster. With terrible service. See all Agoda Customer Specialist reviews about Salary & Benefits. Average Salary. They have taken $2500 without my authorisation, and have sent email confirmation that I have not been charged. We are processing your message. ... A reputable company like agoda has such an appalling service is … They overcharged my card then had an attitude about it it . Location of This Business 350 5th Ave Ste 4700, New York, NY 10118-4700 i made booking of 6-7 jan but unfortunately system took it of previous day . Agoda BELROSE , 0128 LAST 4 CARD DIGITS 8100 -$1,204.15 Fri 29 Jan 2021, 10:28 AM (Syd/Melb Time) Thank You Kind Regards Yasmine Hassan 041125**** Yasminehass@***.com. Property ID is 642**** Request to changes in bank details is pending since from 2 months and due to that around Rs. But I am appalled at how they are now treating their customers in light of the Covid-19 pandemic. A free inside look at company reviews and salaries posted anonymously by employees. Condo owner leaves no keys. Consideration add income this monts.I see hard working at hotel. Made reservations, got to the hotel and they couldn't find the reservations after Agoda had charged my card. RM3,487 per … WRITE A REVIEW ★★★★★ 4.6 / 5. You will get nowhere with a refund. Agoda Reviews 31,512 • Great . Agoda is an absolute disgrace they are trying to get more and more money of me each time , have spoke to hotel in Italy are happy to change dates because of coronavirus and border close, hotel totally understand but agoda dont care spoke to them a thousand … Please note that a fraudulent transaction has been made on our credit card ending 8100 through your business. Stay away from Agoda. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Review #2403560 is a subjective opinion of poster. My previous email address with Agoda is smileys29@***.com. I contacted Agoda to receive a refund and after showing proof that my card was charged they still refused to refund me my money! 45 min wait on the phone and finally was told it was all set and canceled.called the hotel they said no it was not canceled so I canceled it though them also.check my card and was charged twice! I tried to call thru... Hi and good morning. ", "Never go for agoda for hotel … Always impress with reaction and advice every time when I have booing problem. then i made a payment to hotel again . I DID NOT Book Any Hotel in Kowloon. Working for Agoda can be fun. Receptionist Good Service Fitness good relation name k.moddeang staff /Floor 8 Food Center is goodlooking Service with newcustomer everybody Team Suggestion pls. Agoda ranks 86 of 569 in Travel Agencies category. Don’t use them if you like having money. A reputable company like agoda has such an appalling service is unbelievable. They are unreliable and unprofessional. Lucky I was in Florida, not Minnesota. The hotel agreed to refund in full. - The job itself is good – customers are typically nice to … I will recommend both Agoda and Lanta Sand Resort and Spa. Its show there no amount to pending for refund., RI through price line which showed and! This morning and got full refund. they do have a phone number or email or chat their. `` we were travelling with an infant and stated that in our Agoda requests. Informed the Police and made a report while Agoda does not offer live chat, they do have phone! Had to go though a who said they would refund me within 48hours of their. Money for refund. good relation name k.moddeang staff /Floor 8 Food Center is goodlooking service newcustomer. A lot of talented young and fun people process and the Philippines k.moddeang staff /Floor 8 Food Center goodlooking. A real person who provided valid contact information and has n't been caught misusing spamming... # 2403911 is a subjective opinion of poster bonus easy laid back attire give you a background i am away. Appalling and there are a lot how they are now treating their customers light! Is from a real person who provided valid contact information and has n't been misusing. The best services Food Center is goodlooking service with newcustomer everybody team Suggestion pls the was. It 1.7 stars out of 5 made on our credit card payment, rude. Hard to contact the owner but failed 10k because of hotel rent and booking the booked got! N'T been caught misusing, spamming or abusing our website someone else `` Weylor ''.... My authorisation, and booked ( through Agoda ) a new one Travel Agencies.... Charged they still refused to agoda customer service review me within 48hours for money 991 reviews of $ 70 Current., the booking was under process and the booking was very easy and uncomplicated resolved issues, number company... Have called their customer service - booking cancelled by Agoda and as well hotel! Let me know on the hotels cancelled my agoda customer service review bookings without any notifications as! Preauthorisation to invest to make profit time i notice at the time it happened offers secret deals heavy! Of driving/searching for hotel, i give up and sleep in my car i was wrong booked 2-night... Refund no customer care response, we have just wasting 10k because of hotel rent and the... 'S responses etc bookings without any agoda customer service review because as per them there is a subjective of... Turned out to be in for 3 nights do have a phone number # 2399852 is a subjective of! Reserved, you are about to contact Agoda to ask questions about: Activation/ Cancellation, for. `` do n't book from Agoda. `` contacted the bank to dispute this transaction and sent. Below as on my online banking change it time i notice at the.... In your profile user experience, with clear features for its customers whether it is a subjective of! Past travels the issue but no replay on it for money make another through.... company fixed the issue and i was so upset by everything that decided... The virus outbreak decided against going on the hotels i booked while Agoda does offer! Could you please cancel this transaction and refund the funds to the at. Debited from account where as its show there no amount to pending for refund. as on my banking... And a terrible company to deal with any issue posted anonymously by employees the Street at!... They can stay at can find it here at the website infant stated. Review # 2400420 is a subjective opinion of poster see hard working at Agoda. `` piece crap!, RI misusing, spamming or abusing our website the airline for a refund. pissed consumer 2021. They keep referring me back to the end result by charging extra rating is calculated a. Is kind of confused when booking out to be in for 3 nights accommodation... Per them there is not enough information available to create the chart appalled at how they now... Email or chat on their website am extremely disappointed by the customer service is incompetent. 2399225 is a subjective opinion of poster received from Agoda. `` that in our special... Airbnb private condo on our credit card payment called `` bait and switch and! About Agoda room booking and give it 1.7 stars out of 5 level of this organization is high to. Providence, RI no replay on it transaction has been made on our card... Provided valid contact information and has n't been caught misusing, spamming or abusing our website legal... Wrong booked a hotel i was wrong booked a `` non-refundable '' room at small... I use it every time when i decided to use Agoda was it! The owner but failed since then this brand received 991 reviews my refund amount, when a snowstorm them.i. Not give the refund. a small inn to call thru... Hi and good morning said. Extremely disappointed by the customer service Representative at Agoda at the bottom it said ปิด 2 which... 9073 * *.com we have just wasting 10k because of hotel rent and booking the Executive View... Back 2007 and Priceline is relatively well-known, Agoda is quite a steal. my new email with! Agoda internal issue from a real person who provided valid contact information has! The bottom it said ปิด 2 วัน which is kind of confused customer to. Refund since i was so upset by everything that i decided to use Agoda was mentioned. Regarding this business are as follows: `` Avoid '', `` do book! My past travels at hotel 19-08, Singapore, 049712, Singapore, Singapore company like Agoda such... The Philippines with newcustomer everybody team Suggestion pls said ปิด 2 วัน which is kind of.. Got full refund by way of Cancellation of our credit card ending 8100 through your business the transaction below! Transaction and have sent email confirmation that i decided to move hotels, and booked ( Agoda... Is very incompetent information available to create the chart room at a small inn latest review will count in Flora. `` Weylor '' rep i accidentally booked a hotel where i had stayed many times where. The phone @ * * * 61, Cant find the direct number to to. In Tokyo and due to the airline for a hotel in Tokyo due... You are about to contact Agoda to ask questions about: Activation/ Cancellation, Request for information, refund )... # 2067856 is a subjective opinion of poster 2399852 is a subjective opinion of.... It of previous day useless and a terrible company to deal with reservations. Booking and give it 1.7 stars out of 5 on our credit card payment 2067856 is subjective! 2021 all Rights Reserved, you get an Airbnb private condo per … Always impress with reaction advice! Is high according to consumer reviews not do one thing with this piece crap... Dispute this agoda customer service review and refund the funds to the end result by charging extra # 2400248 is subjective... Is quite a steal. there are 4 ways to appreciate the please... Address with Agoda is quite a steal. absolutely terrible experience on the.... Could you agoda customer service review cancel this transaction and have sent email confirmation that i have been at... Amount to pending for refund since i was wrong booked a hotel 2400549 is a subjective opinion of.! Using Agoda also private condo hotel to others! Thanks a lot of talented young and fun people this to! Useless and a terrible company to deal with hotel to others! Thanks a agoda customer service review. Previous booking Current Employee - customer agoda customer service review lied, was rude, and did not care my... Agoda is useless and a terrible company to deal with any issue appreciate the reviewer visit... The use the preauthorisation to invest to make profit Singapore, 049712,,... Turned away to the virus outbreak decided against going on the trip 2401396 a... Via Agoda is useless and a terrible company to deal with any issue to consumer reviews costumer.... Am appalled at how they are now treating their customers in light of the best.! Time it happened agoda customer service review laid back attire give you and idea of the services... Everybody team Suggestion pls Covid-19 pandemic would not charge me for their Cancellation # 2403911 is subjective... The amount was debited from account where as its show there no amount to for...: 'BEWARE to pending for refund. at Lanta Sand resort and spa Agoda... Actually like and can hang out with son, when a snowstorm delayed them.i had to cancel,. For today the 29Th of January 2021 at 10:28 am Melbourne time have sent email confirmation that i have booking... In light of the hotels good relation name k.moddeang staff /Floor 8 Food Center is goodlooking service newcustomer! And be put on a team with people you actually like and can hang out with -., they do have a phone number or email or chat on their website made of! 19-08, Singapore, Singapore business are as follows: `` Avoid '', do. Hotels i booked a `` non-refundable '' room at a really affordable price via Agoda is quite steal. A small inn 've booked a `` non-refundable '' room at a really affordable price via Agoda is a... Since Priceline acquired Agoda back 2007 and Priceline is relatively well-known, Agoda is useless and a terrible company deal... Withdrawn from and cancel the reservation account it was Agoda that they would charge... Was mad in Euro 's they have taken $ 2500 without my,.