Remember regular visitors and thereby offer them a quicker and more personal service. Question 10 Good communication, organisational and interpersonal skills are a must for a candidate opting for post of receptionist. A. You are an executive assistant, and your boss has asked you to attend a presentation in which the company's growth in the running quarter would be discussed. C.     By offering them a complimentary car park pass. Verbal ability is essential because grammar and vocabulary is a prerequisite for good spoken and written English. Point blank refuse, and tell them to park elsewhere. D.     Tell them there are no spaces available, even when there are. Question 5 D.     Receiving the post then filing it away to be dealt with later. Duties of a Receptionist … QUANTITATIVE APTITUDE  C.     Participate in meetings. Put your knowledge to the test by having a go at our challenging Receptionist quiz. B. They have to handle all kinds of callers including inquiries, visitors, appointment seekers, irate customers, vendors etc. . D.     Be calm and polite at all times, and deal with all of their enquiries in a professional and courteous manner. Have pointless and casual conversations about the weather with all visitors. [ Placeholder content for popup link ] B.     Weed out unwanted sales calls, identify important calls and then only forward those on. Question 3 A. C.     Issue them a car park pass. D.     The management of emails and personal information. You are also asked to prepare the minutes of the meeting. Highlight Skills in Your Cover Letter: In the body of your letter, you can mention one or two of the required skills … Make visitors feel more valued. Book hotels for the company. You will receive mail with link to set new password. This test assesses examinees’ knowledge of critical care nursing, including cardio-vascular, respiratory, neurological, abdominal, renal, endocrine, and hematologic systems, shock, legal/ethical issues, … A telephone exchange system used for directing internal and external phone calls. Question 14 Such tests include: A touch typing test. Question 1To be a receptionist you must be able to; A. Question 4 We suggest practicing all subjects to get familiar with the type of questions … TEST DESCRIPTION Keeping track of who is in the building. B. Question 1 We look forward to using it for all our future hires.”, We use cookies to ensure you have the best browsing experience on our website. Question 9 To keep a track of office expenses. D.     Get rid of all callers as fast as they can. ThriveMap Uniquely, their assessments take candidates through a virtual "day in the life" experience of the job to test skills … A. D.     Manage a team of office juniors. Question 4 Make some polite conversation about their car. Assess multiple skills together. These types of tests are used to measure a person's skills in a specific area, such as software development, math or typing. A team player who is also able to work on their own initiative. A good receptionist should ensure that every visitor, guest or client receives a professional welcome no matter who they are. Complying with all legal, regulatory and best practice guidelines. A. Question 17 Below we've compiled a list of the most important skills for a Medical Receptionist. Add multiple skills in a single test to create an effective assessment. D.     Write professional correspondence. Exercise: Organize the following data in any way you see appropriate. If you think you have what it takes—exceptional interpersonal skills and the ability to stay impeccably organized—check out this guide to making the perfect receptionist resume to score you the interview! B. C.     Carry out market research activities. A. Question 13 B.     It’s part of the diary management system. Use computer equipment more effectively. A team player who is also able to work on their own initiative. Receptionist - 328150 Practice Tests 2019, Receptionist technical Practice questions, Receptionist tutorials practice questions and explanations. Gossip with colleagues. Aptitude and personality tests such as the Criteria Cognitive Aptitude Test (CCAT) and the Employee Personality Profile (EPP) are ideal for assessing qualities that employers desire in HR Managers. A. Whether they’re booking travel arrangements for executives, populating spreadsheets … Greet visitors, determine nature and purpose of their visit, and direct to appropriate persons or destinations. True or false. Customer service skills. Sit behind a reception desk for long periods of time meeting visitors and answering phone calls. Question 5 Trustworthy/Confidential. B. Question 12 Add, edit or bulk upload your own coding questions, MCQ, whiteboarding questions & more... Get a tailored assessment created with the help of our subject matter experts to ensure effective screening. A receptionist should have good communication skills so they can; A. B. D.     Offering to make them a cup of tea. Question 8 Record details of visitors and issue security passes if necessary. A loner who works best on their own. B. Have good knowledge of Microsoft Office packages like Word & Excel. Try this amazing Receptionist Quiz 5 quiz which has been attempted 232 times by avid quiz takers. Professionalism: You’re the first … How should you treat VIP visitors? The analysis for clerical jobs may also include an optional, on-screen typing test … Hire job-fit candidates using this test, now. Question 11 Question 13 Writing your resume with a target job in mind requires having a clear understanding of the job's skills and proficiencies. Find out the number of the person calling, so you can call them back later. This test measures not your cognitive skills but your personality traits. Quantitative ability will indicate analytical thinking and problem-solving ability. D.     Specialist software used to track executive appointments. Question 6 This is a quiz to test your receptionist skills. WordPress Download Manager - Best Download Management Plugin, Receptionist quiz multiple choice questions, WordPress Download Manager - Best Download Management Plugin. Question 3 •    Statement/Conclusion C.     Leave confidential paperwork lying on the reception desk where everyone can see it. Required skills for a receptionist job can vary based on the industry, but some are common to most companies. Q 2. Question 16 Question 15 Keeping track of who is in the building. C.     Be prepared to plagiarise and copy other people’s writing. Sit behind a reception desk for long periods of time meeting visitors and answering phone calls. They have to handle all kinds of callers including inquiries, visitors, appointment seekers, irate customers, vendors … Remember regular visitors and thereby offer them a quicker and more personal service. Our comprehensive library includes a wide range of job levels and industries to let you screen candidates for their aptitude, cognitive abilities, and specific skills … So if there is a need to evaluate Java or .Net skills of the employees, you can create specific assessments which will accurately measure their knowledge in that skill.”, “We are very excited about the AI EnglishPro. A. D.     It refers to the practice of welcoming, processing and then monitoring a visitor’s stay. To create effective presentations and correspondence you should; A. Keep a track of who has entered the premises and also reduce on-site criminal activity. Call Toll Free: 888-315-5230 or at: 303-954-8282 9.1 / 10 . A. After getting into the mall, you realize that you left your shopping list at home. Use the Administrative Assistant / Receptionist Test to find candidates with great personalities who understand the duties of a receptionist. Top Medical Receptionist Skills. A. D.     Keep track of company appointments and events. Question 8 Making people sign a visitors book when they first arrive. D.     The management of emails and personal information. D.     Learn to use new office equipment. B. This free competency test gives a reliable and extensive report about your competenties and skills plus development tips! Use the receptionist top skills … B. Just like every other visitor. A telephone exchange system used for directing internal and external phone calls. C.     An extrovert who is only effective when they work as part of a team. Read all 825 reviews. Good luck! This test has been designed to assess the ability of a candidate to work using a computer. Organization. If you are not sure whether you have a Helping or Persuading or Organizing interest which might fit with a career as a receptionist, you can take a career test to measure your interests. KEY SKILLS REQUIRED: EXCELLENT COMMUNICATION SKILLS - Verbal Ability, GOOD COMPREHENSION SKILLS - Verbal Reasoning, ABILITY TO UNDERSTAND WHAT THEIR ORGANIZATION DOES AND ROLES OF THE VARIOUS DEPARTMENTS - Logical Reasoning. These questions are all related to the workings of an office. Receiving, checking and then preparing incoming and outgoing mail for distribution. True or false, Question 18 Question 14 Receptionists should also possess the following specific qualities: Communication skills. C.     Proof checking the grammar in letter to be sent out. But many of a receptionist's most important skills aren’t technical; they’re emotional. Clerical ability tests are part of the selection process in occupations such as: clerk, receptionist, and secretary. Almost every office needs a capable Receptionist to handle the outward-facing aspects of its operation. Hotel Receptionist - 328171 Practice Tests 2019, Hotel Receptionist technical Practice questions, Hotel Receptionist tutorials practice questions and explanations. Be able to file away paperwork properly. It tests if an individual is aware of the functions in a computer including basic hardware, network, security and system software. •    Statement/Fact questions B. Add Relevant Skills to Your Resume: You can include relevant skill words in your resume.In the description of your work history or your resume summary, you might also want to use some of these keywords. Choose easy, medium or hard questions from our skill libraries to assess candidates of different experience levels. Note: There can be multiple correct answers to this question. ... Skills… C.     Used to assist with company audits. C.     Obtaining a visitors signature. C.     Write letters more professionally. B. B. C.     Tell senior managers how many people have visited the company. What does visitor management mean? Also explore over 213 similar quizzes in this category. Question 1 Clerical Ability tests assess most of the skills necessary to perform well in a clerical position. B. Receptionists are the face of any organization. B. Be the first point of contact for people who enter the company premises and create an immediate positive impression of the company. This test … We ranked the top skills based on the percentage of Medical Receptionist resumes they appeared on. A. In a manner befitting their position. The CCAT measures critical thinking and problem-solving skills… C.     If there is a space, issue them a car park pass. An effective all round receptionist is; A. Free psychological tests . A reception desk needs to be manned at all times of the working day. Be the first point of contact for people who enter the company premises and create an immediate positive impression of the company. Writing up correspondence to be sent out. Whatever you think of your abilities as a listener you should always be assessing how you … A full clerical ability test will include one or more of the test subjects below. Effective Diary management helps you to: A. Note taking exercise. Receiving, checking and then preparing incoming and outgoing mail for distribution. Finding out the names of visitors. B.     Weed out unwanted sales calls, identify important calls and then only forward those on. Sit behind a reception desk for long periods of time meeting visitors and answering phone calls. B. What is Microsoft Outlook used for? Which of the following activities would you avoid while listening to other people expressing their thoughts? Which of the following items on the list, are you most likely to recall in this situation? Logical Reasoning is assessed through   A test for clerical jobs is comprised of many sub-tests including Verbal Reasoning Test, Numerical Ability Test, Clerical and Spelling checking, etc. We have been using the beta version of the business English proficiency test and are quite impressed with its ability to accurately evaluate the English proficiency skills using AI. This test identifies receptionists who can deal with visitors to … VERBAL REASONING True or false, Question 19 Lost your password? Question 6 True or false, Question 20 Feel free to include comments on further questions/ideas you might have.XYZ Company customer and revenue data reportCompany A, 100 employees, customer for 10 years Company B, 20 employees, customer for 1 year Company C, unknown, customer for 5 years Tech Industry, five companies, $300,000 revenue Retail Industry, eight companies, $1M reve… LOGICAL REASONING Please read our, Pre-employment testing- The Ultimate Guide, A Study on Correlation between Cognitive Ability and Job Performance, What Your Recruiting Team Must Know To Ace Digital Transformation 2.0. It takes 15-20 minutes to complete this test; To the test . Receptionist Skills & Competencies . C.     Pass messages from one person to another. As a front desk person, attending to patients and clients is one of the duties … Receptionists are the face of any organization. Question 7 •    Cause /Effect and  Tests. Part of a receptionists job is to direct callers or visitors to the right person. To be a receptionist you must be able to; A. For example, 11.1% of Medical Receptionist … A electronic diary management system. With their Test Wizard, you can generate a coding test based on your job description in order to verify the coding skills you are looking for. Question 2 Listening skills are the main tool you will use as a receptionist when you are dealing with patients. A. To be the best as a receptionist, you must be mature and discrete. What does sorting and distributing the post mean? C.     Asking visitors questions about how their day has been. A. Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page. Privacy Policy | Terms Of Service | Privacy Shield, “The best part of Interview Mocha is they have topic wise questions available. VERBAL ABILITY  Proof-reading exercise. Apart from personality and administrative skills, Assesshub’s aptitude test aims to further explore logical, analytical, basic technical skills … Top Skills and Abilities: Oral Comprehension Oral Expression Active Listening Communicating with Supervisors, Peers, or Subordinates Interacting With Computers Write up questionnaires and surveys. Assessments like these are an excellent way for you to find out if you are ready for the real ones. C.     A device used to identify computer faults. Work … You went to a shopping mall get some items for your daily use. To present a professional image of the company a receptionist should; A. By inviting their applicants to pass the Personality Test, employers want to ascertain that they are people who will get along with their co … You may know which technical skills your receptionist needs. What is a visitor signing in book used for? Write up questionnaires and surveys. D.     Be calm and polite at all times, and deal with all of their enquiries in a professional and courteous manner. Easily get started by selecting from over 150 expertly designed test modules to match your needs. Have good knowledge of Microsoft Office packages like Word & Excel. A. These questions will indicate the quality of deductive reasoning and inductive reasoning which contribute to Critical thinking ability. A well-crafted resume skills section, highlighting your relevant skills for a receptionist position, will help your resume beat the applicant tracking system (ATS), which is the first step to getting your application noticed. Part of a receptionist’s duty is to screen phone calls, the reason for this is to; A. Question 10 D.     Know how to add and subtract. D.     Keep track of company appointments and events. Offering visitors a cup of tea upon their arrival. Keep a track of who has entered the premises and also reduce on-site criminal activity. Free psychological tests (1,439,011 taken last month) ... Tasks receptionist. D.     A person who is only sociable after work. B. A visitor wants to park their car in the company car park, what do you do? There is no need to sign up or register to take part in this test. About Receptionist Test Assessment . Microsoft office exercise (including Word, Excel and PowerPoint) Make sure you are prepared by signing up to our … B. C. Carry out … Q 1. Question 12 The receptionist’s work also includes keeping files of patients in a clean and private area, arranging them in orderly pattern for easy access upon … MS Word. Hard skills assessment. These are judged by the recruitment tests. Please enter your email address. Question 2 A. Basic Computer Skills. Receptionists cannot issue car park passes to visitors. Question 11 Point out to visitors any shortcomings in their dress style. Question 7 D.     To find out how many people visit the company on a daily basis. D.     It refers to the practice of welcoming, processing and then monitoring a visitor’s stay. B. C.     Have casual conversations with the caller. D.     Create a professional image of the company. Question 16 Assessing Business English is always a challenge with simple grammar assessments and in-person interviews. Types of skills assessment tests. B. A. You … A receptionist should have a good memory for names and faces, so they can; A. In a manner befitting their position.