Top 10 Smarter With Gartner HR Articles in 2020, 10 Vaccine Distribution Questions for Supply Chain Leaders, Gartner Top 9 Security and Risk Trends for 2020, 2 Megatrends Dominate the Gartner Hype Cycle for Artificial Intelligence, 2020, Gartner Top 10 Strategic Technology Trends for 2018, Gartner’s Top 10 Strategic Technology Trends for 2017, Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017, Gartner Top 10 Strategic Technology Trends for 2019. Network World |. Internet of Behaviors The Internet of Behaviors (IoB) captures the “digital dust” of people’s lives from a variety of sources, and that information can be used by public or private entities to influence behavior. Selected for their transformative potential, this year’s trends fall into three themes: People centricity, location independence and resilient delivery. People centricity: Although the pandemic changed how many people work and interact with organizations, people are still at the center of all business. Location independence: COVID-19 has shifted where employees, customers, suppliers and organizational ecosystems physically exist. We're living in a world of uncertainty and Gartner's top strategic predictions for 2021 examine how technology will help with resetting, restarting, and responding to society and the enterprise. Top Strategic Technology Trends for 2021 This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. Privacy-enhancing computation features three technologies that protect data while it’s being used. Cyber security mesh, AI engineering, and distributed cloud services are among the top trends that Gartner says will shape future enterprise IT operations. Gartner unveiled this year's list at its flagship IT Symposium/Xpo Americas conference, which is being held virtually this year. This trend enables organizations to collaborate on research securely across regions and with competitors without sacrificing confidentiality. January 12, 2021 8:00 a.m. PST Live Webinar | 1 hour Discussion Topics: The technology trends that have the most potential to be disruptive; Technology trends reaching critical tipping points or challenging conventional wisdom; How you can leverage these trends to drive innovation and transformation ; Show More Show Less Hosted by. Privacy laws, which vary from region to region, will greatly impact the adoption and scale of the IoB. Survival depended on quickly, securely, going remote. In October, Gartner, the global research firm, has announced its top nine strategic technology trends for 2021.In the Gartner IT Symposium, analysts presented their findings, however, the event was launched virtually this year due to the pandemic. This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. The third encrypts data and algorithms before processing or analytics. Credit: Dreamstime . November 30, 2020 The world is rapidly evolving as new technology trends emerge each year. Business continuity became the primary organizational goal of every business. This approach is designed specifically for the increasing need to share data while maintaining privacy or security. AI projects often face issues with maintainability, scalability and governance, which makes them a challenge for most organizations. We also offer a portfolio of innovative recruitment support services (social profiling) and some B… Download eBook . It represents the future of cloud computing," Burke said. Organizations should start identifying candidates for privacy-enhancing computation by assessing data processing activities that require transfers of personal data, data monetization, fraud analytics and other use cases for highly sensitive data, the Gartner analyst said. "As organizations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year's trends: people centricity, location independence and resilient delivery," Burke said. With those concepts as a backdrop, Burke identified Gartner's top strategic technology trends for 2021: Internet of behaviors (IoB) Technologies that use … Will You Require Employees to Get a COVID-19 Vaccine? For example, one telecommunications company transformed its entire customer experience in an effort to improve safety and satisfaction. Gartner dubs this new collection and use of data to drive behaviors as the Internet of Behavior, one of nine trends in its new “Gartner Top Strategic Technology Trends For 2021” report. Gartner, … Tightly linking all of these experiences — as opposed to individually improving each one in a silo — differentiates a business from competitors in a way that is difficult to replicate, creating sustainable competitive advantage. Subscribe to access expert insight on business technology - in an ad-free environment. Top tech trends for 2021: Gartner predicts hyperautomation, AI and more will dominate business technology by Teena Maddox in CXO on October 19, 2020, 9:30 AM PST Gartner's top strategic technology trends for 2021 enable that plasticity. As anywhere operations continues to evolve, the cybersecurity mesh will become the most practical approach to ensure secure access to, and use of, cloud-located applications and distributed data from uncontrolled devices.". Read more: The CIO’s Guide to Distributed Cloud. This will also include increasing autonomy and democratization across the organization, enabling parts of the businesses to quickly react instead of being bogged down by inefficient processes. Gartner IT roadmap for cybersecurity based on unbiased research and... Get actionable advice in 60 minutes from the world's most respected experts. Gartner Top Strategic Technology Trends for 2021 fall under three themes: People centricity, location independence and resilient delivery. This trend enables organizations to capitalize on COVID-19 disruptors. Live from #GartnerSYM Distributed cloud, AI engineering, cybersecurity mesh and composable business drive some of the top trends for 2021. The collection and use of such data to drive behaviors is called the Internet of Behavior (IoB). Combinatorial innovation is an overarching theme for these trends. “As organisations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year’s trends: people centricity, location independence and resilient delivery. Distributed cloud, AI engineering, cybersecurity mesh and composable business drive some of the top trends for 2021. Location independence requires a technology shift to support this new version of business. "Hyperautomation is now inevitable and irreversible," Burke said. Used to "influence human behavior," Gartner expects "half of the world's population will be subject to at least one" commercial or government IoB program. To successfully do this, organizations must enable better access to information, augment that information with better insight and have the ability to respond quickly to the implications of that insight. What’s more, this behavioral data was collected and analyzed by the organizations to influence how people behaved at work . With those concepts as a backdrop, Burke identified Gartner's top strategic technology trends for 2021: Technologies that use facial recognition, location tracking and big data, and connect the resulting data to associated behavioral events, such as cash purchases or device usage, are growing, Burke said. Gartner report: Top Strategic Technology Trends for 2021 Download this complimentary Gartner research report to learn more about the trends that will help you will help you reach your goals for the year 2021 and beyond! Gartner Top 10 Strategic Technology Trends 2021. Many of the trends are directly linked to the effort to respond to the COVID-19 crisis and drive growth despite it. With that in mind, during its recent Gartner IT Symposium, the analyst firm unveiled its Top 10 Strategic Technology Trends in Data and Analytics, 2020, a list designed to take organizations "from crisis to opportunity," as enterprises recover from the effects of … Copyright © 2020 IDG Communications, Inc. An intelligent composable business is one that can adapt and fundamentally rearrange itself based on a current situation. Due to the governance aspect of AI engineering, responsible AI is emerging to deal with trust, transparency, ethics, fairness, interpretability and compliance issues. "Everything that can and should be automated will be automated.". Artificial intelligence will mature across multiple disciplines as the need for more automation grows, Burke said. A robust AI engineering strategy will facilitate the performance, scalability, interpretability and reliability of AI models while delivering the full value of AI investments. And they need digitaliized processes to function in today’s environment. Enabling organizations to have these services physically closer helps with low-latency scenarios, reduces data costs and helps accommodate laws that dictate data must remain in a specific geographical area. The increasing sophistication of the technology that processes this data has enabled this trend to grow. The IoB is about using data to change behaviors. Digital should be the default at all times. The backlog of requests from business stakeholders has prompted more than 70% of commercial organizations to undertake dozens of hyperautomation initiatives as a result, Burke said. Gartner: Distributed cloud, AI engineering, cybersecurity mesh and composable business drive some of the top trends for 2021. Technology trends IT can’t afford to ignore. Gartner’s top strategic technology trends for 2021 enable that plasticity. "Static business processes that were built for efficiency were so brittle that they shattered under the shock of the pandemic," Burke said. This year’s trends fall under three themes: People centricity, location independence and resilient delivery: People centricity: Although the pandemic changed how many people work and interact with organizations, people are still at the center of all business. Intelligent composable business will pave the way for redesigned digital business moments, new business models, autonomous operations and new products, services and channels. "The COVID-19 pandemic has accelerated the multidecade process of turning the digital enterprise inside out," Burke said. In the event, experts in the fields how the pandemic has reshaped the lives of people and along with it the technology trends for 2021. This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. As demonstrated by the COVID-19 protocol monitoring example, the IoB is about using data to change behaviors. Gartner's top strategic technology trends for 2021 enable that plasticity. But Gartner said research shows only 53% of projects make it from AI prototypes to production. Conversational platforms with improved voice-driven and dialogue-management capabilities will change the way that people interact with the digital world. Resilient delivery: Whether a pandemic or a recession, volatility exists in the world. 2021's all about more digital technology. An intelligent composable business radically reengineers decision-making by accessing better information and responding more nimbly to it. All rights reserved. Gartner, Top Strategic Technology Trends for 2021. Read more: 2 Megatrends Dominate the Gartner Hype Cycle for Artificial Intelligence, 2020. AI engineering offers a pathway, making AI a part of the mainstream DevOps process rather than a set of specialized and isolated projects. An anywhere operations model will be vital for businesses to emerge successfully from COVID-19. Many organizations are supported by a “patchwork” of technologies that are not lean, optimized, connected, clean or explicit. 2020 was marked by the global pandemic response. Let’s take a look. It is the operationalization of AI accountability. The IoB is one of Gartner’s nine strategic technology trends that will enable the plasticity or flexibility that resilient businesses require in the significant upheaval driven by COVID-19 and the current economic state of the world. IoB does have ethical and societal implications depending on the goals and outcomes of individual uses. Top Strategic Technology Trends for 2021 3. Social distancing requirements turned existing trends like digitization and remote work, into sudden mandates. The IoB can gather, combine and process data from many sources including: Commercial customer data; citizen data processed by public-sector and government agencies; social media; public domain deployments of facial recognition; and location tracking. *Note some documents may not be available to all Gartner clients. The idea here is that anyone can access any digital asset securely, no matter where the asset or person is located, Burke said. The concept of hyperautomation, which Gartner says involves the combination of multiple machine-learning (ML), packaged-software and automation tools to deliver work, was also in last year's top strategies list, and it continues to gain strength. Senior Editor, Hyperautomation, AI engineering and distributed cloud are among the nine technologies that have significant transformative potential. READ MORE: VMware highlights security in COVID-era networking | Essential edge-computing use cases | How AI can boost data-center availability, efficiency. Distributed cloud is the future of cloud. "We've passed a tipping point — most organizational cyberassets are now outside the traditional physical and logical security perimeters. When customers arrived for their appointment and came within 75 feet of the store, they received two things: 1) A notification to guide them through the check-in process and 2) an alert letting them know how long it would be before they could safely enter the store and maintain social distance. Hyperautomation is the idea that anything that can be automated in an organization should be automated. This trend enables organizations to capitalize on COVID-19 disruptors including remote work, mobile, virtual and distributed customers. The impact of distributed cloud services has been on Gartner's list for a few years now. When employees at an industrial site returned to the workplace after it was closed during the COVID-19 … In short, IoB is the culmination of collecting data on how people behave with their technology. Organizations that don’t focus on efficiency, efficacy and business agility will be left behind. IoB does have ethical and societal implications depending on the goals and outcomes of individual uses. Many assets now exist outside of the traditional security perimeter. The same wearables that health insurance companies use to track physical activities to reduce premiums could also be used to monitor grocery purchases; too many unhealthy items could increase premiums. “The unprecedented socioeconomic challenges of 2020 demand the organizational plasticity to transform and compose the future,” said Brian Burke, Research Vice President, during virtual Gartner IT Symposium/Xpo™ 2020. Burke said Gartner is taking that notion one step further this year with total experience (TX), a strategy that connects multiexperience "with customer, employee and user experience disciplines," Burke said.