Answered a high volume of phone calls on a multiple line system. Problem-solving is at the heart of a pharmacy assistant’s job. Provided excellent service to all hospital departments - preparing IV admixtures, delivering patient medications, practicing inventory control, restocking. Collaborated with delivery services for compliance purposes. Assisted highly skilled pharmacist with patient medications and medical profiles.Maintained tracking information on pharmacy inventory. Greeted customers, processed prescription orders, handled transactions, balanced cash drawer, and answered phone calls. Communicated effectively with all peers and pharmacists to help ensure smooth business operations. The ability to work as part of a team. Filled prescriptions Ran cash register Cleaned and stocked shelves Answered the telephone Entered pharmaceutical data in the computer system. Typed prescription labels, sold prescription, verified health plans, and sold over-the counter items. Typical job duties of a Pharmacy Assistant include taking phone calls, greeting customers, collecting payments, replenishing stocks, creating patient profiles, handling the cash register, maintaining the working area clean, analyzing insurance claim forms, and maintaining inventories. Typed/printed prescription labels ensuring the all information was correct, Prepared prescription labels Ordered OTC's Use word processing, spreadsheet, database, and email software. Trained new hires with all necessary information of pharmacy operations. customer in the store. PHARMACY TECHNICIAN. Comply with Laws: As a pharmacy technician you are required to learn, understand and comply with Federal laws. A successful pharmacy assistant will be able to learn new computer programs at a rapid pace to keep up with advancing technologies. The pharmacy technician is a healthcare practitioner who works under the supervision of a licensed pharmacist, managing the supply of medicines in a community pharmacy, and assisting pharmacists with advisory services. They have different titles depending on area of work such as healthcare assistant, dispensing assistant and dispenser. When interviewing Pharmacy Assistants, the most suitable candidate will demonstrate a personable personality, trustworthiness, and efficiency. Answered phone calls for pharmacist, placing medicine orders and personal orders for patients. Pharmacy assistants also assist licensed pharmacists with selling and preparing medication to patients in retail pharmacy drugstores. Updated customer information in the company database. requiring authorization. The ability to work as part of a team. Filled patient prescriptions under Pharmacist's supervision Checked in pharmaceutical orders; assisted in inspection of expiration dates of medications; pulled expired medications; posted reorder needs. Collected personal data information and maintained updated customer profiles in database while maintaining the guidelines of HIPPA Laws for confidentiality. Delivered quality patient care and great customer service. Pharmacy assistants may also be responsible for additional duties if they work as part of a healthcare team in community pharmacies or hospitals. Restocked Pyxis machines accurately and ensured adequate stock was on hand. They answer telephone calls, operate the cash register, and routinely restock shelves with medication and pharmaceutical supplies. You must understand percentages, fractions and units of measurement. Answered telephone calls, providing general information, and routing other calls to appropriate party. Entered prescription information into computer system Documented medical records Health & Fitness CareersNews & Tips. Handled patient prescription profile requests with HIPAA guidelines. For example, 12.8% of Pharmacist Assistant resumes contained Customer Service as a skill. Followed all HIPAA laws and patient privacy while providing excellent patient care. You'll also need to accurately perform calculations to determine prices and medication amounts. Labeled medication (ex. Provided exemplary customer service by ensuring customers' orders were processed accurately and efficiently in the friendliest manner. Thinking of becoming a Pharmacy Assistant? If you desire to be best on your job as a pharmacy technician, you will need to develop certain skills and qualities.. Disposed of expired prescriptions properly. In these cases, a pharmacy assistant may also need to make deliveries to different parts of the hospital. Filled out and filed narcotic sheets 4. In fact, many Technician's can only compound and help to prepare prescriptions under supervision of a Pharmacist. Assisted in filling prescriptions, answered phones, completed Medicaid forms. Pharmacy Assistants cooperate with Technicians and are supervised by Pharmacists. maintained customer and supplier accounts.Fit clients for medical supplies. Managed telephone calls, providing general information to customers. 3. Delivered medications and filled and delivered medical/crash carts throughout the medical center Followed HIPAA guidelines while handling patient information. Worked closely with pharmacists and utilized McKesson's e-prescribe medication input software to verify and safely and accurate dispense medications. 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Prepared prescription labels and fill prescriptions for approval by pharmacists. Pharmacy Assistant with excellent data entry skills and telephone etiquette. Coordinated distribution and collection of pharmaceuticals from distributors and wholesalers to pharmacy and customers Assist pharmacist and customers as needed, Filled prescriptions, organized medication, expiration checks and assist pharmacist with any other request. Obtained and delivered prescriptions to the pharmacist .Verified for both controlled substances and OTC medications as prescribed by law. basis. We don't need you to have a specific set of skills or experience, but we do need you to be a great team player. In this role, you will assist the pharmacist in all clerical duties, including ringing up customers, restocking shelves, tracking inventory, and answering phones. Responsibilities-Provided great customer service at prescription drop-off and pick-up counters-Verified patient data and billing information-Strictly maintained customer and patient confidentiality. Processed shipments and maintained organized stock shelves. Resolved all issues ranging from customer complaints to resolving government healthcare claims. Assisted in filling orders for customers Provided excellent customer service by maintaining efficient register transactions, customer privacy and resolving queries. Accepted prescriptions for filling, gathering and processing necessary information, using computer. Detail-oriented and accurate. Entered new patient profiles, prescriptions, and insurance billing information into medication input software system while maintaining strict patient confidentiality. Input patients medicine records into the computer system As a pharmacy assistant, you’ll also use your written and verbal communication skills to build a good rapport with your colleagues. Organized and maintained paperwork and handled sales Logged customer information into new system, Assisted with pharmacy workflow as needed Provided prescription information to customers as directed by pharmacist 3. Excellent communication skills. Previous experience in customer service, inventory, operating a cash register or volunteering in a healthcare setting may help prepare you to work in a pharmacy. Proven experience assisting in a pharmacy. Managed daily shipments of bulk medications Provided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage. Pharmacy assistant duties include working alongside licensed pharmacists and pharmacist technicians to help process prescriptions. This qualification reflects the role of skilled pharmacy assistants who use a range of well-developed service skills to identify and meet customer needs. Conveyed customer information to technicians and pharmacists to prepare prescription. Executed superior security conditions for products to ensure individual and community safety. Find out how you can get the job below. Entered and verified customer and prescription information in computerized database. Entered new patient profiles and prescriptions into medication input software system; strictly maintained customer and patient confidentiality. Gathered customer's personal information from insurance companies and customers. Delivered medications to floors, stocked inventory, and proper disposal of expired medication. Balanced cash registers at the end of each shift or as scheduled and verified bank deposit process. This pharmacy assistant job description sets out the duties, responsibilities and skills for the role in a clear and easy-to-use format. Maintained a communication system to inform staff of new ADM programs and software upgrades. Maintained routine communication with health insurance providers. Gained solid knowledge of therapeutic effectiveness and potential interactions and side effects of various prescription drugs. Members of a healthcare team must converse with customers using clarity, diplomacy, and tact while remaining aware of confidentiality and legal rules. Pharmacy assistants serve customers and patients in chemists and hospital dispensaries. Provided customer service and referred patients requiring counseling to Pharmacist. Processed prescriptions through the PDX computer system. 332 reviews from Walmart employees about working as a Pharmacy Assistant at Walmart. Trained for following HIPPA laws Assisted pharmacists to serve customers with prescription & OTC drugs. Procured blood donors via phone calls, stocked donor area with rewards food, juice. Communicated with patients, hospitals, and insurance companies to facilitate and provide assistance for individual patients. Customer purchase and prescription sold. Performed general pharmacy duties, assisting with customer questions regarding orders Developed strong customer relationships and maintained excellent customer service in a fast paced environment. Communicated with patients, insurance companies, personnel, and doctors. Find out what skills and qualifications you need for your dream job. Advised customers on the selection of medication brands, medical equipment and health-care supplies. Verified DOB and followed company and federal privacy guidelines for every patient prescription. Ability To Operate Pill Counting Machines In some pharmacies, the pill counting is still done by hand by the pharmacist. Trustworthy. Advised customers on OTC products Speak, write and read English. Step 3: Apply to Pharmacy Assistant and submit your transcripts. Job portals and blogs are your best best when it comes to job research. Supervised dispensing, ordering and inventory of inpatient medications, including IV fluid and IV chemotherapy preparation. Let's find out what skills a Pharmacist Assistant actually needs in order to be successful in the workplace. Online, career focused education that suits your lifestyle, Explore your opportunities to study Pharmacy Assistant Courses here, The Important Role of Bookkeepers in Our Changing World, Transferable Skills that are Ideal for a Career in Sales, The Skills Needed to Break Into The Advertising Industry, 5 Best Careers If You Want To Help Other People, 7 Skills Needed to Become a Pharmacy Assistant, © 2006 - 2020 International Career Institute. If science, medicine, and customer service interest you, then perhaps you have a calling as a pharmacy assistant. Prepared and filed all pharmacy related documents and patient medical records for storage at off-site facility. October 21st, 2019 Maintained drug inventory levels by ordering necessary medications and supplies and Filled medically sensitive prescriptions Secured patient confidentiality Managed prescription medicine inventory Obtained certification from the Alabama State Board of Pharmacy. Entered new customer and updated existing customer information in the pharmacy database. They answer telephone calls, operate the cash register, and routinely restock shelves with medication and pharmaceutical supplies. Complied with HIPPA policies and procedures. Helped customers locate over-the-counter medications and medical supplies, managing the cash register and accepting payments from customers. Developed positive, relationships with customers and coworkers and provided star customer service for my clients. Worked directly with patients, their insurance companies and the pharmaceutical companies to ensure the proper services were available. Processing prescriptions involves careful attention to medicine type and dosage levels. Maintained required documentation and an accurate database for reporting purposes. Maintained pharmacy inventory through identifying inventory needs, ordering, removing outdated items and ensured proper storage of medications. Delivered and set-up Durable Medical Equipment and programmed various IV pumps. Be very accurate in your work as it’s often a matter of client safety. Exceptional customer service skills. Delivered accuracy and efficiency in the handling of all prescriptions, demonstrated patient confidentiality and provided excellent customer service. Worked closely with pharmacists entering new patient profiles and prescriptions into input software system to safely and accurately dispense mediation. Provided consultations related to medications and OTC supplements. Pharmacy assistants usually work in retail pharmacy stores. Maintained appearance of restaurant and inventory of pharmaceutical and OTC items. Corresponded with medical insurance companies, doctor offices and patient family members. Reconciled third-party check and cash deposits, maintained records, investigated and escalated any related problems. Prepared prescription medications, verified patient information, and provided customer service. Student Login. Assisted Pharmacist by filling prescriptions, printing prescription labels, stocking shelves, and taking inventory. Answered close to 800 patients phone calls weekly at the Call center; including solving patients problems or issues. Cleaned organized customer service swept moped and stocked shelves answered phones organize medication. When listing skills on your pharmacy assistant resume, remember always to be honest about your level of ability. Entered medication information into Intercom Plus, filled prescriptions, and dispensed medication to patients per Pharmacists verification. Processed up to 25 prescriptions on high volume days with 100% accuracy. Assisted pharmacist in ordering medications, requiring extensive knowledge of pharmacology. Responded to phone calls from doctors, nurses, insurance organizations to take prescription orders, and verify prescriptions. In this role, you will assist the pharmacist in all clerical duties, including ringing up customers, restocking shelves, tracking inventory, and answering phones. This way, you can position yourself in the best way to get hired. Refilled and verified inventory in Pyxis System daily. Established long term customer relationships by executing outstanding customer service. Helped pharmacist fill out patient prescriptions. Received items to stock shelves, warehouses. Primary key holder of the store. Called doctor's offices and insurance companies Essential Skills. * Communications with facilities to ensure accuracy of orders Top Pharmacist Assistant Skills. Learned and provided basic knowledge of OTCs for customers. Pharmacy Assistants are responsible for performing all clerical duties required to run a successful pharmacy. Informed supervisors and leading pharmacists on outdated medications in current inventory while maintaining proper storage and regulations for expired drugs. Handled customer transactions of Rx medical prescriptions and supplements. Current opportunities. Presented 5 pharmacological speeches at medical symposiums attended by doctors and pharmacists. Computers are used in pharmacies to produce accurate counts of pills for subscriptions, as an interface to input patient information and … Prospective students who searched for Pharmaceutical Assistant: Salary, Duties and Requirements found the articles, information, and resources on this page helpful. * Customer service. Understand pharmaceutical terminology. Participated in monthly stock take of pharmaceutical products. Pharmacist assistants are typically people currently studying pharmacy or planning to study pharmacy in the future. 4. Have strong planning and organizational skills. Customer service and efficiency are some of the best skills for the job. Helped assist pharmacist and technicians with answering customer questions over the phone and in person. Managed general office duties Retrieved Client's copy of medical information following HIPAA guidelines. * Obtained customer information Here's how Customer Service is used in Pharmacist Assistant jobs: Here's how Pharmacy Staff is used in Pharmacist Assistant jobs: Here's how Patient Prescriptions is used in Pharmacist Assistant jobs: Here's how Patient Care is used in Pharmacist Assistant jobs: Here's how Phone Calls is used in Pharmacist Assistant jobs: Here's how Inventory Management is used in Pharmacist Assistant jobs: Here's how Direct Supervision is used in Pharmacist Assistant jobs: Here's how Necessary Information is used in Pharmacist Assistant jobs: Here's how Prescription Labels is used in Pharmacist Assistant jobs: Here's how Customer Questions is used in Pharmacist Assistant jobs: Career Details for a Pharmacist Assistant. Preparing a Resume for Pharmacy Assistant Position. Answered customer questions and assisted customers with their needs. These employees are responsible for handing out medicines, maintaining stocks, delivering products to customers, selling over the counter medicines, packing and labeling items, and making sure that safety requirements are respected. Admission will be extended on a first-qualified, first-offered basis until the program is full. Produced computerized labels, packaged and sold medications and merchandise and took inventory of over-the-counter medications. Resolved complex issues, professionally handled costumer inquiries, complaints, billing information as well as prescription information. Delivered medications to correct locations, while maintaining security of the medication and all patient confidentiality. 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